What is a Virtual Assistant?
 A Virtual Assistant (VA) is a partner for your
business, capable of completing a broad range of administrative support services using the Internet as the footpath and intercom between offices, anywhere in the world, and
literally at the click of a mouse.
A Virtual Assistant is a professional expert who can work with clients without a physical presence on site. A VA has a vested interest in your business. As an entrepreneur, the
success of a VA’s business is dependent on the success of the client’s business.
Benefits are many, but combined they mean savings to the client in money, office space, equipment, and time. The greatest benefit of all is the professional image
your business conveys through its partnership with a dedicated, highly experienced Virtual Assistant. Thanks to today’s advanced technology —
computer, fax, e-mail, and phone — your VA is just a click away!
What exactly is Outsourcing?
When you “outsource” your work, you are assigning it to someone who works outside your office (a Virtual Assistant). A VA does not utilize any of your
resources — computers, printers, office space, or phones. These are provided by the company that handles your outsourced project/s. Virtually any work can be
outsourced—even traditional in-house tasks such as appointment scheduling, travel planning, calendar maintenance, and personal shopping. Most common are
documents, but such assignments as travel planning, scheduling appointments, personal shopping, calendar maintenance, and many others are made possible
through the miracle of technology.
I’ve never worked over the Internet before. How do I know you’re qualified to handle my work?
Action Business Support has been in business for over a decade. Gale Gallagher, principal of ABS, has been in the administrative field for over 30 years. Our
company has focused on building a reputation for knowledge, quality, meeting our committments, and most of all, a professional and productive working relationship.
We will be your biggest fan, and your best cheerleader!
So what's the next step? How would I hire you, and how do you accept payment?
Your first step will be to contact us. We will discuss with you, one-on-one, your
unique needs and how we can best serve you. Our fees are competitive in the VA marketplace, and we will discuss a project estimate that bests fit your company’s needs and budget.
New clients receive a contract for services, which will clearly delineate the scope of the project and payment terms. To ensure a new client is comfortable working
with us, we always start on a small job to show what we can accomplish in a virtual environment. This is a valuable way to build trust and loyalty with new
customers. It is only after our client is comfortable with our working arrangement that we begin a contractual relationship.
We accept payment by Discover, Visa or MasterCard. A minimum 50% deposit of the estimated total is required. Final payment is required prior to delivery of the
project. We offer a monthly retainer payment plan in increments of five hours (five-hour minimum). Payment is made in advance, estimated on the number of
hours required on a monthly basis. Unused hours are not carried forward month-to-month.
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